Terms & Conditions

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Membership. To qualify for enrollment in Le Club Voyage, guests must complete one voyage at full fare,* which includes most promotional rates offered in the general marketplace by Azamara Club Cruises. Club Points are earned based on stateroom category purchased and length of voyage when you sail with Azamara Club Cruises and Celebrity Cruises (including Cruisetours). Azamara Club Cruises makes it possible for you to earn up to eighteen Club Points per night.* Single travelers will earn double points.

Stateroom Category Points per Night
Club Interior 2
Club Oceanview 3
Club Veranda 5
Club Continent Suites 8
Club Ocean and Club World Owner Suites 18

*Complimentary sailings, Certificates (excluding charity certificates), Seminar at Sea, Charter voyages, Travel Agent rates, Interline guests and employee rates do not earn credits in the program and guests sailing on these rates and are not eligible for the benefits of Le Club Voyage (“Restricted Rates”).

Royal Caribbean Cruises Ltd. Reciprocity Program. As part of the Royal Caribbean Cruises Ltd. (RCL) family of brands, Azamara Club Cruises offers reciprocal membership benefits between members of the Captain's Club loyalty program at Celebrity Cruises and the Crown & Anchor loyalty club of Royal Caribbean International. Le Club Voyage members have the opportunity to enjoy benefits onboard sister-brand ships at the equivalent level as Le Club Voyage membership, starting at the Explorer level. Some Crown & Anchor levels do not offer reciprocity for Le Club Voyage members. Captain's Club members (all levels) will enjoy the benefits of the Le Club Voyage tier levels that correspond to Captain's Club credits earned. Crown & Anchor members who have reached the Platinum level or higher will enjoy the benefits of Le Club Voyage tier levels that most closely correspond to Crown & Anchor credits earned. See below for details.

Azamara Club Cruises
Le Club Voyage
Celebrity Cruises
Captain’s Club
Royal Caribbean International
Crown & Anchor Society
Preview (0 points) Preview (0 points)  
Adventurer (0 – 149 points) Classic (0 – 149 points)  
Explorer (150 – 299 points) Select (150 – 299 points) Platinum (30 – 54 points), Emerald (55 – 79 points)
Discoverer (300 – 749 points) Elite (300 – 749 points) Diamond (80 – 174 points), Diamond Plus (175 – 699 points), Pinnacle (700+ points)
Discoverer Plus
(750 – 2,999 points)
Elite Plus (750 – 2,999 points)  
Discoverer Platinum
(3,000+ points)
Zenith (3,000+ points)  

Until further notice, guests who sail on Azamara Club Cruises or Celebrity Cruises will earn Club Points or Captain’s Club Points toward their memberships in both Le Club Voyage and Captain's Club, regardless of which brand they sail. Both Captain's Club and Le Club Voyage members will enjoy the benefits of their tier levels on both lines. Program terms are subject to change.

Enrollment. Guests may enroll while onboard by contacting the onboard Cruise Sales Manager or by visiting eConnections where any of the workstations can be used to enroll (free of charge). Guests can also enroll through AzamaraClubCruises.com/LeClubVoyage or by calling the Le Club Voyage desk toll-free at 1.888.532.5828 for U.S. and Canada, or for outside of U.S. and Canada, click here.

Global Program: Program execution “between voyages” may vary from country to country.

Quarterly Tactical Member Offers: This program offers Le Club Voyage members the opportunity to book select future sailings at a 10% savings, subject to availability. A list of new sailings will be provided once every three months. Savings are for new bookings only and are available to individual or group reservations. 10% savings apply to the cruise fare only; savings do not apply to taxes, fees & port expenses, air, or any other non-cruise component booked. Offer is combinable with Azamara Club Cruises general marketplace offers, back to back savings, onboard booking savings, and single supplement savings. Offer is not combinable with certain restricted fares, incentive groups, contracted groups, or charter bookings. Terms may vary by country.

Loyalty Stateroom Category Upgrade program provides guest the ability to upgrade from Club Interior (categories 09, 10, 11, 12) to Club Oceanview, Club Oceanview (categories 04, 05, 06, 07, 08) to Club Veranda, or Club Veranda (categories (VX, V1, V2, V3) to Club Continent Suite (categories N1 or N2) accommodations, based on availability, for $398 USD per stateroom. Loyalty Stateroom Category Upgrade is not applicable on Club World Owner’s Suites and Club Ocean Suites (categories CW, CO). Equivalent amount in other currency is available. $398 USD will be converted to guest's local currency. Program is available for bookings booked under full fare or general marketplace promotions only. Program is not valid for bookings made in guarantee categories (W, X, Y, Z), for bookings created within 120 days to departure, or bookings that change stateroom categories within 120 days to departure. Only one category upgrade of any kind permitted to reservation. To participate in the program guests or Travel Partners must go to AzamaraClubCruises.com/LCVupgrade and submit an Upgrade Request form. Azamara Club Cruises is not liable for any incorrect contact information included on the form and submitted by themselves or their Travel Partner. Once a guest or Travel Partner is notified by Azamara Club Cruises that they are eligible for the upgrade, it is up to the guest or Travel Partner to provide payment. When a guest or Travel Partner contacts the Call Center, an Azamara Club Cruises agent will validate that the guest is on the waitlist and is eligible for the upgrade before collecting payment and processing the upgrade. If a guest is on back-to-back voyages, and an upgrade becomes available while they are onboard, the Cruise Sales Manager, Guest Relations, or Concierge will contact the guest for payment. Once a guest is notified that an upgrade is available, the upgrade is still subject to availability until member or Travel Partner provides payment to Azamara. Single bookings will be required to pay for two guests ($398) in order to receive the upgrade. If an upgrade becomes available, members or Travel Partners will be contacted 2-4 weeks prior to departure. Requests will be prioritized based on loyalty level (guest with highest status in a stateroom will be used for these purposes) and then based on time of request. Loyalty points will be given for the original stateroom a member purchases, not for the stateroom the member upgrades to. Upgrade requests submitted 1 - 14 days prior to departure, will not be considered for an upgrade. Entries that do not meet the specified criteria, will be disqualified. Terms may vary by country.

Onboard Parties and Activities. All onboard parties and activities are scheduled at the discretion of ship management based on itineraries and other activities. Terms may vary by country.

Hosted Le Club Voyage Sailings: These sailings will be planned two times a year – once on the Azamara Quest and once on the Azamara Journey. Special events and activities will be planned around the ship’s destination. These voyages will be announced to Club members about one year out. Terms may vary by country.

Azamara Passages Onboard Savings Offers: The Azamara Passages Offers are available to members of Le Club Voyage loyalty program and is open to new individual onboard bookings only. Open Passages bookings require a non-refundable 50% deposit at time of booking. Reserved Passages bookings require a 50% deposit at time of booking. Full deposit amounts range from $550-$1100 USD per person. 50% reduced deposit offer is not applicable to Club World Owner’s Suites and Club Ocean Suites; standard deposit rates apply. If a reservation becomes part of a group, full deposit will be required at time of booking. Deposit is required for a reservation to be part of a group reservation. A $25 fee per person will be applied to any cancellation.

Guests will receive cruise fare savings of 3% - 10% per stateroom; amount based on guest’s Le Club Voyage loyalty tier. Adventurer tier will receive 3%, Explorer tier will receive 4%, Discoverer will receive 5%, Discoverer Plus will receive 7%, and Discoverer Platinum will receive 10%. First-time guests may take advantage of this offer, but must enroll in the Le Club Voyage onboard to receive savings. The Azamara Passages Offers are combinable with Azamara Club Cruises general marketplace offers, back to back savings, and single supplement savings. The Azamara Passages Offers are not combinable with certain restricted fares. For combinability rules with other programs not mentioned above please consult your Onboard Cruise Sales Manager.Itineraries, embarkation and debarkation times may change without notice. The Azamara Passages Offers cannot be used for resale by Travel Partners or used by third parties and chartered voyages. The Azamara Passages account balance is not redeemable for cash. No changes or credits to the deposit or OBC amount will be made if a Passages reservation is changed or cancelled. Azamara’s standard cancellation policy applies to changes and cancellations. The Azamara Passages Offers’ cancellation and change terms vary by guest’s country of residence and are available for residents of other countries; please contact your onboard Cruise Sales Manager for savings amounts and further details. International deposits and requirements may vary; please see your onboard Cruise Sales Manager for details and deposit policies. Terms may vary by country.

Open Passage: The Open Passage account balance may be applied against the cost of an Azamara individual or group cruise and is not valid on any other cruise line, including any other affiliates of Azamara Club Cruises. There is no expiration date on an Open Passage account. Open Passage does not apply to Restricted Rates. Once a ship and voyage date is selected for an Open Passage account and the guest cancels for any reason, the guest may apply for a refund subject to the terms of Azamara’s standard cancellation policy, less the amount of the deposit. Savings will be applied to booking after guest selects ship and voyage and booking details are finalized. Name changes are allowed up until ship and sail dates are selected. Once ship and sail date are selected, only 1 name change is allowed.

Reserved Passage: Under the Reserved Passage offer, guest will receive a $200 onboard credit per stateroom, which will be applied to the future cruise. OBC has no cash value, is non-transferable, not redeemable for cash and will expire if not used by 10:00 PM on the final night of the cruise. Single bookings will receive a pro-rated OBC based on the single supplement rate paid. At least one name on the original Azamara Reserved must remain the same (no double name changes allowed).

Guests will have the ability to make multiple Azamara Passages bookings when onboard. Name changes for multiple Azamara Reserved Passages will be allowed for a 30 day period. The cancellation policy for multiple Azamara Reserved Passage bookings is the same as our normal cancellation policy stated above. For multiple Open Passages, once the ship and sail date are selected, normal name change and cancellation policies apply. Please see your onboard Cruise Sales Manager for more details.

Earned Complimentary Nights: Complimentary nights have no cash value, are not redeemable for cash, are not transferable, and must be booked within one year after date earned on a new reservation. Complimentary nights can only be redeemed on sailings 7-nights or longer. Guests are responsible for paying pro-rated amount of prevailing cruise fare rate at the time of booking (calculated as the per night price of the cruise times the numbers of nights not covered by the certificate), as well as full taxes, fees & port expenses for total duration of the cruise.Complimentary nights cannot be combined with any other program, promotion, Restricted Rates, Contracted Groups or Incentive Groups. Complimentary nights earned when reaching different levels cannot be redeemed together. A balance of any unused complimentary nights can be redeemed only by Discoverer Platinum members who book 7-9-night voyages within one year of when the complimentary night(s) was awarded. Stateroom category will be based on category guest most frequently purchased on Azamara. The following blackout dates apply: Azamara Journey departing 2/19/15, 6/5/15, 10/11/15, and 7/19/17 and Azamara Quest departing 7/4/15, 7/18/15, 1/15/16, 1/31/16, and 7/11/16. Complimentary nights are earned against original stateroom category booked on cruises departing on or after January 1, 2015. To earn complimentary nights, members must earn at least 50% of their member points on Azamara and must have sailed with Azamara within the past 3 years. Terms may vary by country.

  Complimentary Nights Based on Level
Adventurer (0 – 149 points) 0
Explorer (150 – 299 points) 2 nights
Discoverer (300 – 749 points) 4 nights
Discoverer Plus (750 points) 6 nights, plus at
1,500 points = 3 nights
2,250 points = 3 nights
Discoverer Platinum (3,000 points) 10 nights, plus each additional 750 points, 3 nights

Certain changes to the complimentary nights cruise booking, including but not limited to double name changes, change of ship or sail date, cancellation/rebook, may result in the loss of the complimentary cruise night credits during the following periods:

  One year redemption period After one year redemption period
Before final payment is due Changes permitted Lose complimentary nights
After final payment is due Lose complimentary nights Lose complimentary nights

Onboard Savings on select purchases. Depending on a loyalty level, guests will receive savings on Signature Spa Treatments ranging from 10% to 25%. Discounted Signature Spa Treatments are excluded from this offer. These savings will be applied onboard the ship. Guests in the Discoverer tiers will also receive 5% savings when spending $1,000 or more in Fine Jewelry, or 10% savings when spending $2,000 or more in Fine Jewelry. Discounted Fine Jewelry is excluded from this offer. Terms may vary by country.

Priority Check-In: This benefit will be available to the three Discoverer member levels. This benefit may not be available in all embarkation ports due to logistics considerations.

Complimentary Internet: This benefit will be available to all Le Club Voyage members. Members will receive the following complimentary internet minutes.

Le Club Voyage Level Complimentary Internet minutes per person
Adventurer (0 – 149 points) 30 minutes
Explorer (150 – 299 points) 60 minutes
Discoverer (300 – 749 points) 90 minutes
Discoverer Plus (750 – 2,999 points) 120 minutes
Discoverer Platinum (3,000+ points) 150 minutes

Le Club Voyage members who stay in Suite Staterooms will receive their Suite amenities, and not their Le Club Voyage benefits for complimentary internet.

Laundry: This benefit will be available to Explorer members and above. Those eligible will receive one bag of laundry per stateroom, per 7-night voyage. Le Club Voyage members who stay in Suite Staterooms will receive their Suite amenities, and not their Le Club Voyage benefits for laundry service.

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