Backstage Enhancements on the Azamara Quest

Hello Azamara Fans -

I'm sure you enjoyed looking at the before and after photos of the enhancements and upgrades that were accomplished throughout the Azamara Quest during its November 2012 dry-dock. On January 14, 2013, the Azamara Journey will emerge from its dry-dock facelift with the same refinements and dark-blue painted hull.

The Azamara Quest after being repainted with an "Azamara Blue" hullThe Azamara Quest after being repainted with an "Azamara Blue" hull.

You've had a chance to see some of the renovations on the Azamara Quest, which include new carpets, upholstery, and a new color palette in public spaces. The Casino Bar's expansion with new furniture created a more inviting atmosphere for guests to mingle, visit with their onboard friends and make new ones. The spa and fitness center was refreshed with a new steam room, showers, and state-of-the-art Life Fitness cardio equipment. Further upgrades include new mattresses and veranda furniture for suites and staterooms, a resurfaced pool and new sun loungers and pool towels on the outer decks.

These upgrades are enhancements to the "onstage" setting for our guests so that our onboard officers, staff and crew can continue to deliver a one-of-a-kind guest experience that surpasses your expectations. We believe that their high competence, friendliness, and the incredible service they provide places us at the top of worldwide leisure travel experiences. In fact, onboard guest satisfaction scores have consistently pushed 100%.

To ensure that we continue to deliver travel in a way that will enhance guest expectations, we've invested in our "backstage" setting as well. Our most important asset is our staff and crew and we've implemented physical improvements in the crew area that will enhance their personal and private time when they are not "onstage" anticipating your needs and then making it happen. You can see never-before-seen before and after backstage photos of the Crew Mess and Crew Bar.

The Crew Mess before renovationsThe Crew Mess before renovations. The Crew Mess after renovationsThe Crew Mess after renovations. The Crew Bar before renovationsThe Crew Bar before renovations. The Crew Bar after renovationsThe Crew Bar after renovations. The Crew Bar after renovationsThe Crew Bar after renovations.

We recognize the incalculable value the staff and crew members deliver to our guests through their individual smiles and attitudes. These enhancements demonstrate our appreciation for their commitment to service excellence.

The Azamara onboard experience is a result of the synergy of the "onstage" and "backstage" functions and we believe that by physically improving the staff and crew quarters we have enhanced their level of pride for all that they do to make your Azamara voyages exceptional and personalized.

Bill Leiber
Chief Blogging Officer*
Azamara Club Cruises
(*CBO is an authorized and compensated representative of ACC)

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