We provide complimentary wheelchair assistance for embarkation and disembarkation only. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or rent one from of the companies below who will deliver it your stateroom on the ship:
Local: (780) 986-6404
Special Needs at Sea
Local: (954) 585-0575
You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety reasons, Segways may not be used onboard.
Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and elevator lobbies are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crew members.
Assistive devices should fit through a standard stateroom entry doorway which is at least 23 inches wide. We offer accessible staterooms which have wider doors which are at least 32 inches wide and may accommodate larger devices. If you have an assistive device larger than 32 inches wide, please contact our Access Department for assistance.
Note: Crew members are not permitted to lift assistive devices.
- Early boarding
- Cruise transfers utilizing a specialized bus or van with a lift or ramp
- Boarding and departure assistance
- Scooter access
- Accessible Blackjack tables in the casino
For additional information, contact our Access Department
Toll-free: (866) 592-7225 (voice)
Local: (954) 638-9708
Fax: (954) 628-9622
or have your local Travel Agent or International Representative contact us.