Cruise in Comfort

Nothing should keep you from enjoying every aspect of your Azamara Club Cruises® experience. From getting on board to getting out and immersing yourself in the amazing destinations we visit, we’re here to help every step of the way.

We welcome guests with special needs and disabilities. We happily offer accessible staterooms and all reasonable assistance to make your voyage truly hassle-free and most of all, memorable.

To customize your accommodations to meet your specific needs, please follow the link below.

Guest Special Needs Form

For more information, contact our Access Department or have your local Travel Agent or International Representative reach out to us.

Toll Free: (866) 592-7225
Local: (954) 628-9708
Fax: (954) 628-9622
Email: special_needs@azamaraclubcruises.com

For additional assistance, don’t hesitate to ask for a Complaint Resolution Official (CRO). Our CROs are well versed in applicable U.S. Department of Transportation (DOT) disability regulations, as well as our policies and procedures regarding guests with disabilities. CROs are available at all U.S. ports of departure and on our ships.

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Mobility Disabilities

From staterooms to social areas, we’ve got space enough for all our guests.

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Visual Disabilities

We use special touches like braille to provide the best possible voyage experience.

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Your Medical Needs

We make every effort to accommodate your medical needs, including oxygen and dialysis.

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Accessible Staterooms

Relax in comfort with staterooms specifically designed to be wheelchair accessible.

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Planning Ahead

Tell us ahead of time what you need to enjoy every minute of your voyage.

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Service Animals

Your special companions are always welcome on board.

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Accessible Ship Features

Accessibility extends far beyond your stateroom. Everywhere you go on board, we’ve got you in mind.

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Accessibility Ashore

For on shore adventures, our reputable, independent tour operators provide wheelchair- and scooter-accessible excursions.

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Getting On and Off the Ship

Make boarding and disembarking a breeze.

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Frequently Asked Questions

Find answers to all of your accessibility questions.

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Choose Azamara®

For Your Next Voyage

Talk to an expert

1-800-754-500

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