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Interview with Hotel Director Philip Herbert

Philip Hebert

It’s hard to find a more interesting person than our Hotel Director Philip Herbert. Philip was born in Kenya, educated in the UK, and now travels the world with Azamara Club Cruises.

In our latest Q&A, Phillip’s passion for his job comes through in every answer. He chatted with us about his favorite ports for nightlife, sailing close to the London Bridge, his funniest story and most challenging experience on the job.

What’s a typical day like for Phillip? Well, on top of meetings, emails and safety drills, Phillip takes every opportunity to hear from Azamara guests.

“Most days in port we meet on the gangway as the tours are being dispatched. We say hello to guests, get to know them, and hear their feedback. The guests know they will see us there every day and after a while they feeling comfortable bringing things to our attention. That’s exactly what we want. If even the smallest thing isn’t right, we want to hear about it.”

Phillip often has lunch with guests in Windows CafĂ© (you’ll find him seeking out Thai, Indian or Japanese cuisine) and dines in Prime C or Aqualina. “It’s another great way to hear feedback,” he says.

Read the whole interview here!

2014 Winter Discovery Voyages – Far from the Caribbean

Azamara Quest’s West Coast Departures Feature Costa Rica, Sea of Cortez, Cabo San Lucas, Coastal California and the Less-Traveled Ports in Nicaragua, El Salvador, and Guatemala

This coming winter, Azamara will break the rules of Winter Cruising by offering five voyages (several with Los Angeles as a turn-port) that trade the usual Caribbean experiences for something New and Different when you depart from the west coast:

Los Angeles, California

Los Angeles, California

January 15-29, 2014 / 14 Night Route Of The Americas Voyage

Caldera, Costa Rica to Los Angeles, California

Join Azamara Club Cruises® President and CEO Larry Pimentel and his wife Sandi on this President’s voyage to the land of volcanoes, Mayan ruins and tropical rainforests:

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Backstage Enhancements on the Azamara Quest

Hello Azamara Fans –

I’m sure you enjoyed looking at the before and after photos of the enhancements and upgrades that were accomplished throughout the Azamara Quest during its November 2012 dry-dock. On January 14, 2013, the Azamara Journey will emerge from its dry-dock facelift with the same refinements and dark-blue painted hull.

The Azamara Quest after being repainted with an "Azamara Blue" hull
The Azamara Quest after being repainted with an “Azamara Blue” hull.

You’ve had a chance to see some of the renovations on the Azamara Quest, which include new carpets, upholstery, and a new color palette in public spaces. The Casino Bar’s expansion with new furniture created a more inviting atmosphere for guests to mingle, visit with their onboard friends and make new ones. The spa and fitness center was refreshed with a new steam room, showers, and state-of-the-art Life Fitness cardio equipment. Further upgrades include new mattresses and veranda furniture for suites and staterooms, a resurfaced pool and new sun loungers and pool towels on the outer decks.

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