Destination Immersion Blog The home of insider destination info, travel tips and things Azamara

Ask Azamara

This section will help answer some of the most commonly asked questions about cruising aboard Azamara Club Cruises. 

At Azamara, we value your feedback; if you have a particular question that is not answered here, feel free to “Ask Azamara”! Simply submit your question via the “Share Your Story” button, and we’ll let you know when we post a response. Our journey to excellence is never-ending and your opinions on our cruise philosophy, Land Discoveries, focus and direction are what allow us to continually improve and offer you the best vacations possible.

Issues related to specific booking issues (i.e., future cruise credits, deposits, etc.), will be more quickly resolved through our dedicated Customer Service department, who can better research the specific details of the situation. Customer Service can be reached at or (866) 562-7625.


Ask Azamara


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  1. we have booked on the azamara quest for the sailing on 15 sept 2014 from athens. we are to understand that we have onboard credit with this cruise.. how can we find out about this and how to use it.

    kind regards, liz Williams australia

  2. My wife and I are booked on the May 26th Quest cruise. We have cruised Azamara several times previously and are very much looking forward to our upcoming voyage. However, my wife has developed some food allergies since our last trip, specifically gluten and dairy, and we would appreciate some info about how onboard dining can accomodate this. Any help would be much appreciated.