• Boarding Procedures

Boarding Procedures

Time certainly has a way of slipping away when you're on an Azamara Club Cruise® voyage. Departure times, however, need to be strictly observed. And while they may vary and be as early as noon, you are encouraged to allow plenty of time to get to the port on the day of boarding. For the specific boarding time of your voyage, please check with your travel professional.

As a convenience, all boarding times are noted in your travel documents. Suite guests are invited to take advantage of priority boarding privileges. When checking in at the cruise terminal, please follow the signs for Suite Guests to enjoy this special benefit.

Government regulations require Azamara to submit final departure manifests. You (and your guests) must board the ship at least 90 minutes prior to our scheduled departure time. If you fail to check in at least 90 minutes before our scheduled departure, this constitutes a "no-show" and will result in an automatic cancellation of your booking and assessment of cancellation charges.

For those voyages departing from ports outside the United States, please check boarding procedures and departure times in your Guest Ticket Booklet.

Porter Service

For your convenience, porters are generally available at the airport and pier to handle your baggage from curbside to your ship. Please remember to keep your valuables, medications, documents, and fragile items with you.

Customs

On the last day of your voyage, your cruise director will provide detailed instructions about clearing customs. We highly recommend that you attend this important and informative talk.

Late Arrivals and Early Departures

If you need to join your voyage late or leave early, it is important to submit your request well in advance of your departure date. Various domestic and international laws govern the ability to join or depart from a voyage in progress, based on a ship's itinerary and guest's citizenship. Your advance request will enable us to tell you whether your proposed schedule changes are permitted.

For more information, call 800.256.6649 (option 3). Please take note of the cut-off dates for submission of your request. No refunds or prorated fares can be granted if you join a voyage late or leave early. Some governments impose fines or other charges when a guest permanently debarks from a voyage before its final port of call, and the departing guest will be responsible for these charges.

Back-to-Back Sailings

Please note that due to restrictions under the U.S. Passenger Vessels Services Act (the Jones Act), we cannot accept reservations for back-to-back voyages that begin in one U.S. port and conclude in a different U.S. port. In the event such an itinerary is booked, Azamara Club Cruises reserves the right to cancel one of the cruises at the passenger's expense.

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