Staying in Touch

Though you may want to get away from it all, sometimes it's just not feasible. Even while you're out at sea, you can stay in touch with family and friends via Cell Phone, Internet/Wi-Fi, Phone/Fax, or Mail.

CELL PHONE

Through an agreement with AT&T and Wireless Maritime Service, Azamara Club Cruises proudly offers an advanced roaming network onboard each of our ships allowing you to make and receive calls even while we're out to sea, using your own mobile phone and telephone number. Just remember to pack your cell phone charger and you'll be set.

GPRS Data Service

If your home carrier supports GPRS data service, you can use mobile phone service with compatible GPRS data capable devices to check email, surf the web, and share photos while traveling just as you would at home. Charges will be conveniently billed by your home carrier.

Checking Voicemail

Most users can check their messages by pressing and holding the "1" key. Please note that some home carriers charge for messages deposited to and retrieved from voicemail while a customer is roaming. Contact your home carrier customer service with any questions about using your voicemail.

Text Messaging

If your home carrier supports GSM, text messaging service is available on compatible GSM devices. Contact your home carrier customer service with any questions about using text messaging.

As a courtesy to other guests, please set your ringer to vibrate and avoid loud conversations while in public areas.

Charges, Billing, and Customer Service

Rates for usage of your mobile phone are determined by your home carrier. Please note that calls to 800, 888, 866,and 877 numbers are not toll free. You will be billed by your home carrier for your international roaming usage on your regular mobile phone bill. It can take up to 60 days for charges acquired while using your mobile phone at these times to appear on your phone bill. For more information, please contact your home carrier customer service. Please note that Azamara Club Cruises staff does not have access to your service information or billing records. Actual service availability depends on home carrier participation and service permissions. For questions about your service or about billing, please contact your home carrier customer service.

Customer Service Telephone

Numbers for North American and International Carriers Popular services available listed below – please check with your home carrier for availability. Calls to USA, Canada, and the Caribbean Dial 1 +area code and number just as you would at home. Calls to Other Countries Dial "+," the country code and the full number (CDMA users dial "011," the country code, and the full number).

Explanation of rates and chargesMobile phone service is provided by Wireless Maritime Services. Requires compatible wireless phone and qualified wireless service with a home carrier provider that has a roaming agreement with Wireless Maritime Services. Your home network will determine the international roaming rates you pay for usage. Wireless Maritime Services provides CDMA ,GSM voice and GPRS data service. Other service features may not be available. Voice usage is measured during the time you are connected to our system, which is approximately from the time you press the button that initiates or answers the call until approximately the time the first party terminates the call. Voice usage for each call is billed in full minute increments with partial minutes rounded up to the next full minute. Data usage for each billing record will be rounded up to the next kilobyte and a cost will be associated with each billing record and rounded to the nearest cent. Availability, timeliness and reliability of service are subject to radio transmission limitations caused by system capacity, system repairs and modifications, your equipment, signal strength, weather and other conditions. You will only be able to call and text message to certain countries. Other restrictions and limitations apply for service. Wireless Maritime Services and your home carrier are not affiliates of Azamara Club Cruises, and are solely responsible for the services, charges and customer service support provided to you. You will be billed by your home carrier for your international roaming usage on your regular mobile phone bill.

INTERNET / Wi-Fi

Internet access on Azamara ships is available in eConnections, 24 hours a day, from the day of departure until 6:00 a.m. on debarkation day.

Wi-Fi (Wireless Internet access) is also available around the ship. To take advantage of our wireless Internet service, you must bring your own laptop, which must have a wireless network card. Apple®'s default browser, Safari®, must be Version 3.0 or higher to ensure compatibility with the onboard wireless network.

Internet minutes can be purchased in increments or as packages, based on the number of minutes you plan to use. Due to the nature of Internet access at sea, service interruptions may occur.

• $0.65 cents a minute with no package
• $29.95 for 49 minutes
• $49.95 for 89 minutes
• $79.95 for 150 minutes
• $99.95 for 237 minutes

eConnections is located on Deck 9.

PHONE / FAX

Friends or family can reach you 24 hours a day via Azamara's Satellite Service. Your friends and family can contact the ship by calling (866) 459-8990. From outside the U.S., they can call (732) 335-3297. The cost is $7.95 USD a minute and can be charged to their American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply.

Direct faxes can also be made from shore to ship by dialing one of the following numbers:

*Fax Ocean Codes

Please be sure to use the appropriate ocean code when contacting the ship via fax:

871 - Europe
872 - Alaska/Hawaii
873 - Europe/Asia
874 - Caribbean/West Atlantic/South America

SENDING AND RECEIVING MAIL

You'll be able to mail postcards and letters from our various ports of call. The Guest Relations Desk on board can tell you how and when to post mail during your voyage. Remember, in most cases, you will probably get home before your mail arrives. If incoming mail is received in port, it will be delivered to your stateroom as soon as possible.