• Accessibility Ashore

Accessibility Ashore

If you would like to inquire about Accessible tours for your voyage, we recommend you first review the information contained herewith.

Azamara Club Cruises has added new customized excursions that require less strenuous activity for guests that are full time wheelchair users.

You can view these options by clicking on the Europe Easy Land Discoveries shore excursion list or download the land discoveries brochure applicable to your sail date.

These tours can only be purchased through the Shorex Access team. Send us your email to shorexaccess@AzamaraClubCruises.com or fax your inquiry to (305) 982-2547.

Please complete the Easy Land Discoveries Form and include all essential information to better understand your needs.

We will assist you in choosing and coordinating the right Accessible Land Discovery for you.

Easy Land Discoveries shore excursions can be booked no later than 10 business days in advance of your planned voyage.

For example,

  • Is the guest a wheelchair/ scooter user?
  • Can the guest do minimal walking?
  • Can the guest climb up and down the steps of the motor-coach?
  • Is the wheelchair manual non-collapsible / manual collapsible / electric non-collapsible / electric collapsible?
  • Is guest traveling with someone capable of assisting him/her?
  • Is guest able to transfer out of the wheelchair into the seat of a car?
  • What are the wheelchair dimensions and weight for guest(s) who can negotiate motor coach steps? Please provide: wheelchair length, width, weight & height
  • What are the wheelchair dimensions and weight for guest(s) who cannot negotiate motor coach steps? Please provide: Combined weight (guest seated on wheelchair;) Combined height (guest seated on wheelchair;) and wheelchair length and width

Please keep in mind that all Accessible Land Discoveries inquiries and/or requests must be submitted no later than 21 days prior to your sail date.

Our Accessible Land Discoveries are classified in two levels:

Level I Land Discoveries

This level is geared for guests who are able to walk short distances, can negotiate motor coach steps and travel with a standard manual collapsible wheelchair or a folding cane. Most of these tours can accommodate a manual collapsible wheelchair or a folding cane as long as guests can negotiate coach steps to access the vehicle.

Guests traveling with a collapsible scooter must submit their collapsible scooter information and dimensions to shorexaccess@AzamaraClubCruises.com so that we may further inquire with the tour operator if the collapsible scooter can be accommodated.

It is strongly recommended that our limited mobility guests travel with an able-bodied companion in order to assist with the loading/unloading of the wheelchair/scooter.

NOTE: Please be advised that motorized scooters/wheelchairs may or may not be accommodated depending upon their size and weight.

Level II Land Discoveries

This level is for those guests that are unable to walk short distances, cannot negotiate motor coach steps and who travel with a non-collapsible wheelchair/scooter.

NOTE: Please keep in mind that most of the motor coaches and/or transportation used for Land Discoveries are not equipped with ramps and/or lifts. In turn, this may require you to select a private arrangement via Private Accessible Vehicles (with ramp or lift.) Use of these arrangements is highly suggested and may be available in some ports and at an additional cost.

If your itinerary includes Tendering Ports, we encourage you to contact our Access Department at Special_Needs@AzamaraClubCruises.com or by calling (866) 592-7225 for tendering procedures. Under certain circumstances, guests may experience difficulties in disembarking the ship and boarding the tenders due to weather or other unforeseen conditions.

NOTE: Bear in mind that ADA regulations and guidelines do not apply outside of the United States. Therefore, you may experience some differences with transportation, venue access, etc. Not all destinations offer Accessible shore excursions.

Additional information on boarding and disembarking your cruise

For additional information, contact our Access Department

Toll-free: (866) 592-7225 (voice)
Fax: (954) 628-9622
E-mail: Special_Needs@AzamaraClubCruises.com
or have your local Travel Agent or International Representative contact us.

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