Tag Archives

Customer Service

“We have cruised on ‘Super liners’ and luxury private vessels, and this last trip we did on Journey has impressed us most!”

Dear Mr Pimentel,
I can not let the opportunity pass without informing you of the amazing staff you have!
Recently, I was privileged to cruise on the Journey from Barcelona on June 18.  I travelled with my husband, John  and 2 daughters  Annabelle and Emma, aged 15 and 11.
I can not use enough superlatives to describe our experience.  Each time we travel with Azamara we are truly amazed how staff go ‘above and beyond’ in every possible way. In fact, I feel remiss in not naming individually every single staff member we had an interaction with.
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Ask Azamara

This section will help answer some of the most commonly asked questions about cruising aboard Azamara Club Cruises. 

At Azamara, we value your feedback; if you have a particular question that is not answered here, feel free to “Ask Azamara”! Simply submit your question via the “Share Your Story” button, and we’ll let you know when we post a response. Our journey to excellence is never-ending and your opinions on our cruise philosophy, Land Discoveries, focus and direction are what allow us to continually improve and offer you the best vacations possible.

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