"Ask Azamara"

Category Archive

Q. Can you please tell me why the fares have increased since I last cruised with you two years ago?

A. After receiving feedback from a wide range of guests, we decided to make many changes to our onboard product this past year. By including gratuities, complimentary wine with lunch and dinner, most beverages and upgrading our butler and stateroom attendant service, we now offer guests a more upscale and complete voyage experience. However, a byproduct of this shift was increased costs, which has led to a rise in pricing since 2009. We still invite our guests to compare our rates and amenities with our competitors and hope you will agree that the new Azamara Club Cruises offer even greater value than ever before.

Q. I’m very interested in improving my overall health, what services do you offer beyond the typical onboard spa?

A. The Azamara Club Cruises Wellness and Vitality experience brings your physical, emotional, social, spiritual and intellectual elements into balance. Take the time to inhale – to exhale.  It could rebalance your life.  A facial treatment or massage revitalizes your senses while a Yoga, Pilates or acupuncture session reinvigorates your body.  We also offer lectures and selected programs to enhance your overall wellbeing. From heated aromatic volcanic stones to the Absolute Spa Ritual your visit at the Spa is a blissfully holistic experience.

Q. I love to explore destinations – what are your “Land Discoveries” and what other excursion options do you offer?

A. With Azamara’s three shore immersion options, you’ll have an opportunity to tailor your time at each destination to your interests and passions.

#1:  LAND DISCOVERIESSM

These shore excursions – sometimes extending to two or three days – are designed around each destination on your itinerary.  Guided by local experts, you’ll be led on adventures away from the large crowds, letting you experience what you most want to experience.  When you book early and prior to sailing, you can save up to 50% on your Land Discovery.

#2: CRUISETOURS

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Q. Can I customize the Land Discoveries?

A. With Azamara Club Cruises, you have the ultimate in flexibility to make your “Land Discoveries” tour exclusively yours. Consider a private car or van arrangement with a driver for you and your travel companions either for a day or half day, and even add a tour guide, as you visit your ports of call. You can also custom-tailor your itinerary to your personal interests, convenience and flexibility – for example, your private car or van arrangement with entrance tickets to the Vatican or the Ruins of Pompeii. Specify what you’d like to see and do and Azamara will create an excursion just for you, with your choice of vehicle and guide.

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Q. If I am traveling alone, what is the pricing policy?

A. The standard charge for a single-person stateroom or suite is 200% of the per person, double occupancy rate. However, on select voyages, single guest rates of 125% of the per person fare are available. This offer has limited availability is only valid on select sailings for new, individual bookings. For applicable sailings visit our website. Note: all rates, offers and itineraries are subject to change without notice. Offers may be withdrawn at any time.